Cookie Policy
Learn how we use cookies and similar technologies to enhance your experience.
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.
Cookies help websites remember your preferences, understand how you use the site, and improve your browsing experience. They can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser).
2. How We Use Cookies
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as authentication, security, network management, and accessibility. The website cannot function properly without these cookies, and they cannot be disabled.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us identify popular pages, understand navigation patterns, and measure the effectiveness of our content so we can improve your experience.
Preference Cookies
These cookies enable the website to remember choices you make such as your preferred language, region, theme (dark or light mode), and other customization settings. They provide a more personalized and consistent experience across sessions.
Marketing Cookies
These cookies are optional and may be set through our site by our advertising partners. They are used to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and device.
3. Third-Party Cookies
Google Analytics
We use Google Analytics to collect information about how visitors use our website. Google Analytics collects information such as how often users visit, what pages they visit, and what other sites they used prior to coming to our site. We use this information solely to improve our website and services.
Intercom
We use Intercom to provide real-time customer support and live chat functionality. Intercom cookies help us identify you across sessions and provide a seamless support experience. These cookies are essential for our support infrastructure.
Cloudflare
We use Cloudflare for website performance optimization and security. Cloudflare cookies help protect our website from malicious traffic, optimize content delivery, and ensure fast load times for visitors worldwide.
4. Managing Cookies
Browser Settings
You can set or amend your web browser controls to accept or refuse cookies. Most browsers allow you to manage cookies through their settings menu. You can typically find this under Options, Preferences, or Settings. You can also delete existing cookies from your browser at any time.
Our Consent Banner
When you first visit our website, you will see a cookie consent banner at the bottom of the page. Through this banner, you can accept all cookies, decline non-essential cookies, or customize your cookie preferences. You can revisit your choices at any time by clicking the cookie icon in the footer.
Opt-Out Mechanisms
For third-party analytics and advertising cookies, you can opt out through the respective service provider: Google Analytics opt-out at tools.google.com/dlpage/gaoptout, or through the Network Advertising Initiative at networkadvertising.org/choices. Please note that disabling certain cookies may affect the functionality of our website.
5. Cookie Details
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| zoibox_session | Authentication & security | Session | Essential |
| zoibox_consent | Cookie consent preferences | 1 year | Essential |
| _ga | Google Analytics tracking | 2 years | Analytics |
| _ga_* | Google Analytics session state | 2 years | Analytics |
| zoibox_theme | Theme preference (dark/light) | 1 year | Preference |
| zoibox_lang | Language preference | 1 year | Preference |
| intercom_id_* | Intercom user identity | 9 months | Marketing |
| __cf_bm | Cloudflare bot management | 30 minutes | Essential |
6. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Zoibox Digital Solutions · Doha, Qatar & Kochi, India
Last updated: January 15, 2025